{"id":16820,"date":"2025-09-28T14:38:56","date_gmt":"2025-09-28T17:38:56","guid":{"rendered":"https:\/\/av-sg.ca\/?page_id=16820"},"modified":"2026-04-16T21:39:13","modified_gmt":"2026-04-17T00:39:13","slug":"confidentialite","status":"publish","type":"page","link":"https:\/\/av-sg.ca\/en\/confidentialite\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"16820\" class=\"elementor elementor-16820\">\n\t\t\t\t<div class=\"elementor-element elementor-element-18388af e-flex e-con-boxed e-con e-parent\" data-id=\"18388af\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5ea8a60 e-con-full e-flex e-con e-child\" data-id=\"5ea8a60\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a4d349c elementor-widget elementor-widget-heading\" data-id=\"a4d349c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Privacy Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0c3541e elementor-widget elementor-widget-heading\" data-id=\"0c3541e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Your trust, our priority<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d06b8e1 e-flex e-con-boxed e-con e-parent\" data-id=\"d06b8e1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9856706 elementor-widget elementor-widget-spacer\" data-id=\"9856706\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-da0c9e9 elementor-widget elementor-widget-heading\" data-id=\"da0c9e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Privacy Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-466a49b elementor-widget elementor-widget-text-editor\" data-id=\"466a49b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>This <strong>Privacy Policy<\/strong> explain how <strong>Assistant Virtuel SG<\/strong><br \/>collects, uses, and protects your data as part of its online services<br \/>(virtual assistance, administrative management, web design, and SEO).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-830ae5c elementor-widget elementor-widget-spacer\" data-id=\"830ae5c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1233d00 elementor-widget elementor-widget-text-editor\" data-id=\"1233d00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div style=\"background: #f8f6ef; padding: 16px 18px; border: 1px solid #e6e2d7; border-radius: 10px; margin-bottom: 24px;\"><p><strong style=\"color: #4a8065;\">Table of Contents<\/strong><\/p><ul style=\"margin: 10px 0 0 18px; line-height: 1.7;\"><li><a style=\"color: #4a8065; text-decoration: none;\" href=\"#intro\">1. Introduction<\/a><\/li><li><a style=\"color: #4a8065; text-decoration: none;\" href=\"#donnees\">2. Information Collected<\/a><\/li><li><a style=\"color: #4a8065; text-decoration: none;\" href=\"#utilisation\">3. Use of Information<\/a><\/li><li><a style=\"color: #4a8065; text-decoration: none;\" href=\"#partage\">4. Sharing and Confidentiality<\/a><\/li><li><a style=\"color: #4a8065; text-decoration: none;\" href=\"#duree\">5. Data Retention<\/a><\/li><li><a style=\"color: #4a8065; text-decoration: none;\" href=\"#securite\">6. Security<\/a><\/li><li><a style=\"color: #4a8065; text-decoration: none;\" href=\"#droits\">7. Your Rights<\/a><\/li><li><a style=\"color: #4a8065; text-decoration: none;\" href=\"#cookies\">8. Cookies and Tracking<\/a><\/li><li><a style=\"color: #4a8065; text-decoration: none;\" href=\"#maj\">9. Changes<\/a><\/li><\/ul><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3114576 elementor-widget elementor-widget-text-editor\" data-id=\"3114576\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 id=\"intro\" style=\"color: #333333; margin-top: 28px;\">1. Introduction<\/h2><p style=\"color: #333333; line-height: 1.8;\">We are committed to handling your personal information with <strong>transparency<\/strong> and <strong>security<\/strong>.<br \/>By using our website or services, you agree to the practices described below.<\/p><div style=\"background: #f1f9f6; border: 1px solid #cfe6d9; padding: 14px 16px; border-radius: 10px; color: #2f4f3f; line-height: 1.7;\">\ud83d\udca1 <em>Legal Basis:<\/em> performance of a contract, legitimate interest, and, where applicable, your consent.<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fefa1b4 elementor-widget elementor-widget-text-editor\" data-id=\"fefa1b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 id=\"donnees\" style=\"color:#333333; margin-top:28px;\">2. Information Collected<\/h2>\n<p style=\"color:#333333; line-height:1.8;\">\n  We only collect the data necessary for the service:\n<\/p>\n<ul style=\"line-height:1.8; color:#333333; margin-left:18px;\">\n  <li>Identity and contact: name, email, phone number.<\/li>\n  <li>Professional information: company, website, position, preferences.<\/li>\n  <li>Project data: documents, files, shared access, provided content.<\/li>\n  <li>Technical data: IP address, anonymous cookies\/analytics (audience, performance).<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dcb32d3 elementor-widget elementor-widget-text-editor\" data-id=\"dcb32d3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 id=\"utilisation\" style=\"color: #333333; margin-top: 28px;\">3. Use of Information<\/h2><ul style=\"line-height: 1.8; color: #333333; margin-left: 18px;\"><li>To provide the agreed services (assistance, web, SEO, content management).<\/li><li>To communicate about your projects (follow-ups, appointments, updates).<\/li><li>To issue quotes, contracts, invoices, and receipts.<\/li><li>To improve our services and website experience (anonymous statistics).<\/li><li>To comply with our legal and contractual obligations.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c296d08 elementor-widget elementor-widget-text-editor\" data-id=\"c296d08\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 id=\"partage\" style=\"color:#333333; margin-top:28px;\">4. Sharing and Confidentiality<\/h2>\n<p style=\"color:#333333; line-height:1.8;\">\n  Your Data <strong>are neither sold nor rented<\/strong>They may only be shared:\n<\/p>\n<ul style=\"line-height:1.8; color:#333333; margin-left:18px;\">\n  <li>With service providers essential to the delivery (hosting, cloud tools, emailing) bound by confidentiality.<\/li>\n  <li>In case of legal obligation, authority request, or judicial procedure.<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7a5eaeb elementor-widget elementor-widget-text-editor\" data-id=\"7a5eaeb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 id=\"duree\" style=\"color:#333333; margin-top:28px;\">5. Data Retention<\/h2>\n<p style=\"color:#333333; line-height:1.8;\">\n  Data is retained for the duration of the service, then securely archived in accordance with legal requirements.\nYou may request the <strong>deletion<\/strong> or the <strong>portability<\/strong> of your data within the limits provided by law.\n<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-72332d1 elementor-widget elementor-widget-text-editor\" data-id=\"72332d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 id=\"securite\" style=\"color: #333333; margin-top: 28px;\">6. Security<\/h2><p data-start=\"358\" data-end=\"502\">We implement technical and organizational security measures to protect the information and access credentials entrusted to us by our clients.<\/p><p data-start=\"504\" data-end=\"536\">These measures include, in particular :<\/p><ul data-start=\"538\" data-end=\"1270\"><li data-section-id=\"17tx91y\" data-start=\"538\" data-end=\"631\"><p data-start=\"540\" data-end=\"631\"><strong data-start=\"540\" data-end=\"559\">Restricted access<\/strong> to accounts, tools, and documents only to authorized persons.<\/p><\/li><li data-section-id=\"hkd3cn\" data-start=\"632\" data-end=\"746\"><p data-start=\"634\" data-end=\"746\"><strong data-start=\"634\" data-end=\"672\">Secure credential management<\/strong> using an encrypted password manager (Bitwarden \/ Vaultwarden).<\/p><\/li><li data-section-id=\"1rmmh2c\" data-start=\"747\" data-end=\"843\"><p data-start=\"749\" data-end=\"843\"><strong data-start=\"749\" data-end=\"794\">Robust data encryption (AES-256)<\/strong> to protect sensitive information.<\/p><\/li><li data-section-id=\"nucd4y\" data-start=\"844\" data-end=\"943\"><p data-start=\"846\" data-end=\"943\"><strong data-start=\"846\" data-end=\"883\">Secure HTTPS \/ SSL connections<\/strong> cwhen accessing platforms and online services.<\/p><\/li><li data-section-id=\"qg6jc9\" data-start=\"944\" data-end=\"1024\"><p data-start=\"946\" data-end=\"1024\"><strong data-start=\"946\" data-end=\"981\">Secure document storage<\/strong> in a protected private cloud (Nextcloud).<\/p><\/li><li data-section-id=\"1wqltn8\" data-start=\"1025\" data-end=\"1155\"><p data-start=\"1027\" data-end=\"1155\"><strong data-start=\"1027\" data-end=\"1064\">Client-based access organization<\/strong>, ensuring that each client's information remains separated and confidential.<\/p><\/li><li data-section-id=\"1yvz1w2\" data-start=\"1156\" data-end=\"1270\"><p data-start=\"1158\" data-end=\"1270\"><strong data-start=\"1158\" data-end=\"1195\">Secure credential sharing<\/strong>, with no passwords transmitted via email or unsecured messaging services.<\/p><\/li><\/ul><p data-start=\"1272\" data-end=\"1414\">The tools and methods used follow modern security standards commonly adopted by businesses and digital professionals.<\/p><div style=\"background: #fff8e6; border: 1px solid #f1e0b8; padding: 12px 14px; border-radius: 8px; color: #5b4a1f; line-height: 1.7;\">\ud83d\udd12 <em>Limitations :<\/em> Despite the security measures implemented, no computer system can guarantee absolute security at 100%. <br \/>However, we apply appropriate safeguards designed to minimize risks and protect the data entrusted to us.<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-db4875f elementor-widget elementor-widget-text-editor\" data-id=\"db4875f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 id=\"droits\" style=\"color:#333333; margin-top:28px;\">7. Your Rights<\/h2>\n<p style=\"color:#333333; line-height:1.8;\">\n  You may, at any time:\n<\/p>\n<ul style=\"line-height:1.8; color:#333333; margin-left:18px;\">\n  <li>Access your data and obtain a copy of it.<\/li>\n  <li>Correct inaccurate or incomplete information.<\/li>\n  <li>Request the deletion of your data (within legal limits).<\/li>\n  <li>Withdraw your consent when the processing is based on it.<\/li>\n<\/ul>\n<p style=\"color:#333333; line-height:1.8;\">\n  To exercise your rights, contact us (see section <a href=\"#contact\" style=\"color:#4a8065; text-decoration:none;\">Contact<\/a>).\n<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a21bfa0 elementor-widget elementor-widget-text-editor\" data-id=\"a21bfa0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 id=\"cookies\" style=\"color:#333333; margin-top:28px;\">8. Cookies and Tracking<\/h2>\n<p style=\"color:#333333; line-height:1.8;\">\n  Our website may use cookies that are necessary for its operation, as well as analytical cookies (anonymous statistics).\nYou can manage your preferences through your browser.\n<\/p>\n<div style=\"background:#f8f6ef; border:1px solid #e6e2d7; padding:12px 14px; border-radius:8px; color:#333333; line-height:1.7;\">\n  \ud83d\udd0e <em>Tip:<\/em> specify on your cookie banner the categories used and include a link to this page.\n<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c3838cd elementor-widget elementor-widget-text-editor\" data-id=\"c3838cd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 id=\"maj\" style=\"color: #333333; margin-top: 28px;\">9. Changes<\/h2><p style=\"color: #333333; line-height: 1.8;\">This policy may be updated to reflect legal or functional changes.<br \/>The most recent version is always published on this page, along with the update date.<\/p><p style=\"color: #333333; line-height: 1.8;\"><strong>Last updated :<\/strong> April 2025<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f27ebe3 elementor-widget elementor-widget-spacer\" data-id=\"f27ebe3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Politique de confidentialit\u00e9 Votre confiance, notre priorit\u00e9 Politique de confidentialit\u00e9 La pr\u00e9sente politique de confidentialit\u00e9 explique comment Assistant Virtuel SGcollecte, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-16820","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/av-sg.ca\/en\/wp-json\/wp\/v2\/pages\/16820","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/av-sg.ca\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/av-sg.ca\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/av-sg.ca\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/av-sg.ca\/en\/wp-json\/wp\/v2\/comments?post=16820"}],"version-history":[{"count":12,"href":"https:\/\/av-sg.ca\/en\/wp-json\/wp\/v2\/pages\/16820\/revisions"}],"predecessor-version":[{"id":19241,"href":"https:\/\/av-sg.ca\/en\/wp-json\/wp\/v2\/pages\/16820\/revisions\/19241"}],"wp:attachment":[{"href":"https:\/\/av-sg.ca\/en\/wp-json\/wp\/v2\/media?parent=16820"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}